Frequently Asked Questions
1. Do you accept insurance or what if I already have an existing insurance plan?
Our #1 goal at doc is to provide high quality healthcare, at an affordable and transparent price. To be able to keep our prices affordable for our patients, we keep out the middleman (and necessary billing staff) by not working directly with insurance providers at this time. We keep our prices comparable to many co-pays and there are no future bills to worry about!
Many of our patients have existing health insurance plans (ie, BCBS, UHC, Aetna, etc.) but still choose to use doc for the convenience and our transparency in pricing. If you have one of these plans, doc can provide you with a superbill if desired. You can then try and submit it to your insurance company. Appointments can be paid with a HSA/FSA card in most instances, depending on the plan itself.
Patients can use traditional insurance for vaccines and most lab tests.
2. How do you make an appointment?
3. What forms of payment do you accept?
We can take credit cards (including most HSA cards, Flex Spending Accounts, etc.), checks, cash, Apple Pay, Venmo (@Dochealth).
4. Can you write a note for school or work?
We can easily write work or school excuses for patients we have seen.
5. What ages can you see?
We can treat any age including Pediatrics!
6. Are you a real Doctor?
Visit our Meet the Team page to learn all about doc’s professional medical staff.
7. What areas do you service?
We currently service the Bryan/College Station and Conroe and Surrounding Areas.
8. What services can you provide?
Primary Care, Urgent Care, and minor Emergency Care
Home or office visits
Well-Child Checks, sports and camp physicals
I.V. Vitamin Infusions
Bio-Identical Hormone Therapy
Women’s Health
Functional/Integrated Medicine
Vaccines
Cosmetic Injections
Convenient appointment scheduling
Easy and accessible communication with medical team through text, email, or phone.
Physicals as medically directed or necessary
Common Point of Care testing including Rapid Strep, Flu Test, Rapid Covid Test, etc.
Basic laboratory services needed for diagnosis or other reason deemed necessary by Medical Staff
Fracture Care including splinting if needed
Wound Care including laceration repair with stitches, staples, or skin adhesive if needed
IV Fluids
Telemedicine
Basically, as long as it isn’t a life threatening condition, you can call doc!