Frequently Asked Questions

 
 
 
 

1. Do you accept insurance or what if I already have an existing insurance plan?

Our #1 goal at doc is to provide high quality healthcare, at an affordable and transparent price. To be able to keep our prices affordable for our patients, we keep out the middleman (and necessary billing staff)  by not working directly with insurance providers at this time. We keep our prices comparable to many co-pays and there are no future bills to worry about!

Many of our patients have existing health insurance plans (ie, BCBS, UHC, Aetna, etc.) but still choose to use doc for the convenience and our transparency in pricing. If you have one of these plans, doc can provide an invoice to submit to your insurance provider for application toward your annual deductible. Appointments can be paid with an insurance provided HSA/FSA card.

Patients can use traditional insurance for vaccines and most lab tests.

 

2. How do you make an appointment?

 

3. What forms of payment do you accept?

We can take credit cards (including HSA cards, Flex Spending Accounts, etc.), checks, cash, Apple Pay, Venmo (@Dochealth).

 

4. Can you write a note for school or work?

We can easily write work or school excuses for patients we have seen.

 

5.  What ages can you see?

We can treat any age, but also have a Board Certified Pediatrician on staff for 18-and-under patients.

 

6.  Are you a real Doctor?

Visit our Meet the Team page to learn all about doc’s professional medical staff.

 

7.  What areas do you service?

We currently service the Bryan/College Station, Waco, and Woodlands/Tomball/Magnolia areas.

 

8.  What services can you provide?

  • Primary Care, Urgent Care, and minor Emergency Care

  • Home or office visits

  • Well-Child Checks, sports and camp physicals

  • I.V. Vitamin Infusions

  • Bio-Identical Hormone Therapy

  • Women’s Health

  • Functional/Integrated Medicine

  • Vaccines

  • Mobile Lab Service

  • Convenient appointment scheduling

  • Easy and accessible communication with medical team through text, email, or phone.

  • Physicals as medically directed or necessary

  • Common Point of Care testing including Rapid Strep, Flu Test, Rapid Covid Test, etc.

  • Basic laboratory services needed for diagnosis or other reason deemed necessary by Medical Staff

  • Fracture Care including splinting if needed

  • Wound Care including laceration repair with stitches, staples, or skin adhesive if needed

  • IV Fluids

  • Telemedicine

Basically, as long as it isn’t a life threatening condition, you can call doc!